About Culture Guest
Expertise & Journey
I’m Julie, founder of Culture Guest and a customer experience expert. Driven by a deep passion for the art of hospitality and service, I dedicate myself to creating memorable moments where every interaction becomes an opportunity to leave a lasting impression.
My unique journey combines over 18 years of experience as a mystery shopper across various sectors and 15 years of management in hospitality, restaurants, and retail.
This dual expertise allows me to understand your challenges, anticipate your clients’ expectations, and offer concrete solutions tailored to your identity and values.
What I Offer:
Attentive Listening to Your Needs
I take the time to understand your needs and goals, crafting strategies that truly reflect who you are.
Tailor-Made Solutions
Customized solutions designed to enhance your brand identity and meet your clients’ specific expectations.
A Human and Committed Approach
A human-centered and dedicated approach, blending excellence and simplicity to achieve tangible results.
My Mission
To transform every interaction into an opportunity to exceed your clients’ expectations and strengthen your company’s position as a leader in your industry.
By collaborating with me, you receive comprehensive support at every stage to elevate your customer experience and make your business shine.
My Values
PROXIMITY & LISTENING
Every collaboration is personalized because I believe each business is unique and deserves special attention.
EXCELLENCE
I maintain a constant focus on detail to ensure service standards meet your highest ambitions.
TRANSPARENCY
Trust and integrity are at the heart of everything I do.
INNOVATION
I develop modern, creative solutions to keep your customer experience at the forefront.